Overview
At PromptsHeaven, we want you to be completely satisfied with your purchase of our prompts database. If for any reason you are not satisfied, we offer a 30-day refund policy.
To request a refund, please email us at care[at]promptsheaven.com with your name, email address, and reason for the refund request. We may request additional information to process your refund.
Refunds will be processed within 5-7 business days of receiving your refund request. We will issue a refund to the original payment method used for the purchase.
Please note that we cannot issue refunds for purchases made more than 30 days prior to the refund request. We also cannot issue refunds for purchases made through third-party vendors.
Need help?
If you have any questions or concerns about our refund policy, please contact us at care[at]promptsheaven.com
Thanks.